SXP BRAND
D1OR men
D1OR men
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Shipping & Returns
Shipping & Returns
We proudly offer FREE shipping on all orders. Every piece is custom made just for you, so please allow 7–14 business days for processing and delivery. Once your order ships, you’ll receive a tracking number via email. Thank you for your patience while we carefully create your order!
Return & Exchanges
Return & Exchanges
Because all of our pieces are custom made just for you, we do not accept returns or exchanges unless the item arrives damaged or defective.
If your order arrives damaged, please contact us within 24 hours of delivery with clear photos of the item and packaging so we can make it right.
Please double-check your order details (size, color, spelling, shipping address) before placing your order, as we cannot make changes once production begins.
Sizing
Sizing
Sizing Notice: Our shoes use European sizing. Half sizes are not available. If you have a wider foot or are between sizes, we recommend sizing up for a more comfortable fit.
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FAQ's
How long does my order take to arrive?
All of our items are custom made just for you. Orders typically take 7–14 business days to be processed and delivered.
How do I track my package?
Once your order ships, you will receive a tracking number via the email provided at checkout so you can follow your package every step of the way.
Why aren’t there half sizes available?
Our shoes use European sizing, and half sizes are not available. For example, if you are a US 9.5, you would typically select a 9. However, if you have a wider foot, we recommend sizing up for a more comfortable fit.
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FREE SHIPPING
We proudly offer FREE shipping on all orders. Every piece is custom made just for you, so please allow 7–14 business days for processing and delivery. Once your order ships, you’ll receive a tracking number via email. Thank you for your patience while we carefully create your order!
-
Returns & Exchanges
Because all of our pieces are custom made just for you, we do not accept returns or exchanges unless the item arrives damaged or defective.
If your order arrives damaged, please contact us within 24 hours of delivery with clear photos of the item and packaging so we can make it right.
Please double-check your order details (size, color, spelling, shipping address) before placing your order, as we cannot make changes once production begins.
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